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‎03-08-2023 03:19 PM

HP Recommended

9018e - says to remeove back door using "tab." there is no tab and no way to open the back door that I can see. all attempts to clear jam futile.  can't see it. don't know where it is. printer makes horrific howling screeching noise.

 

Category:
1 REPLY 1

‎03-12-2023 11:26 PM

HP Recommended

Hi @frustrated270 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing  issues.

 

Request you to update printer firmware. Kindly refer to the steps on this link and let me know if that fixes the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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