• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Guidelines
Do you need to install your printer? Click here for tips and tricks!
Locked

‎08-29-2022 08:03 AM

HP Recommended
Operating System: Microsoft Windows 11

please i keep getting message on my hp officejet 6950 saying feeder head paper jam on the printer making it unable to printe  document

Category:
1 person had the same question
2 REPLIES 2

‎09-01-2022 03:31 AM

HP Recommended

Hi @Giola,

Welcome to the HP support community.

 

I understand that you are facing issues with Paper jam. I'd like to help!

 

Please follow the steps from this document here and that should help. 

 

Keep me posted. 
 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

Elohi_NR
I am an HP Employee
Was this reply helpful? Yes No

‎09-02-2022 03:34 AM

HP Recommended

Hi @Giola,

 

Have you tried those steps yet? Do you still need assistance? Let me know if I can help. Have a great day 🙂

Elohi_NR
I am an HP Employee
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.