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01-04-2022 05:07 AM
@Butch1972, Welcome to the HP Support Community! I’m here to help.
I see that the document feeder is not pulling the paper right and causes a jam. Perform the steps mentioned in this document - Automatic document feeder does not pick paper or feeds too many sheets
Use compatible paper and adjust the paper width guides.
If the issue persists, I'm afraid the pick roller has gone bad. It cannot be replaced and the part is not available. If you need to use the feeder,
I suggest you upgrade the printer. You may visit Hp Store to check the available printers.
Keep me posted for any other assistance.
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Have a great day!
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