Create an account on the HP Community to personalize your profile and ask a question
03-03-2022 03:07 PM
paper jam issue, have cleaned excess ink, cleaned rollers, seems nosier than normal, cleaned rollers reset. at my witts end now, ready to trow it away
03-07-2022 06:11 AM
Welcome to the HP support community.
I understand that you are getting paper jam errors, I am glad to assist you.
If you have tried all the steps mentioned in this HP document:- Click here
And if the issue still persists, this seems to be a hardware issue.
I am sending you a private message with the steps to proceed further on this printer issue. Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely
If this helps, please mark the public post as an accepted solution so that it benefits several others.
I am an HP Employee
Didn't find what you were looking for? Ask the community