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dvleonar
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paper jams when attempting to print

HP Recommended
HP ENVY 7100
Microsoft Windows 10 (64-bit)

WHEN PRINT IS INITIATED...PAPER JAMES UNDER ROLLER BAR

 

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Betty0610
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@dvleonar

 

Welcome to the HP Support Community.

 

Try the steps from here: https://support.hp.com/in-en/product/hp-envy-photo-7100-all-in-one-printer-series/9073119/document/c...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!

 

 


I am an HP Employee

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