-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- paper not feeding in without help

Create an account on the HP Community to personalize your profile and ask a question
05-01-2023 09:39 AM
Welcome to the HP Community Forum.
@mextremem wrote:Product: Unknown
Operating System: Unknown
Software / Application: Unknown
Connection Type: Unknown
paper will not feed in on its own without pushing paper
The usual culprits include:
- Paper Jam condition
- Paper size / type not supported >> For example, trying to use paper that is too thick, too shiny, too small, too "something" that is not correct for the settings or not supported
- Paper size / type not selected correctly in the Printer Control Panel and / or in the Embedded Web Server (EWS)
- Dirty printer
- Previous paper jam preventing new paper being loaded from the printer tray
- Bad paper - too dry, too damp, curled, damaged, incorrectly stored
General Information - Not specific to a model type
HP Printers - How to Store and Handle Paper to Avoid Paper Jams
References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
Open
Enter the device type and model name of your HP device
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"