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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Re: paper size mismatch
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10-02-2022 04:09 PM - edited 10-02-2022 04:09 PM
I got a paper size mismatch error message on my printer. I have checked for a paper jam, checked software updates, uninstalled and reinstalled the printer. I still am getting the same error message. Any help would be
10-02-2022 04:47 PM
90% of mismatch errors are caused by having a paper size or type set on the printer itself which either does not match the actual loaded media or does not match the media requested by either the program or the driver.
The other possible factor is a failing sensor pack in the tray of the printer, but you did not post the model of printer so it is impossible to comment on model specific issues.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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