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‎03-12-2022 08:17 AM - edited ‎03-12-2022 08:17 AM

HP Recommended
Product: HP ENVY Photo 6220 All-in-One Printer
Operating System: Microsoft Windows 11

they replaced the defective printer (hp envy photo 6220) with hp envy photo 6230.

why the sheets printed on 200 g / m2 paper are printed crooked?

the printer should support them..

thanks

 

 

Category:
1 REPLY 1

‎03-15-2022 10:58 AM

HP Recommended

@liz1985

 

Welcome to the HP Support Community.

 

I'd be happy to help.

 

Please do check the different media types and weight supported under paper handling: https://support.hp.com/in-en/document/c05649462#AbT8

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!

 


I am an HP Employee

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