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HP Recommended
Envy7644
macOS 10.12 Sierra

The paper guides on the Envy 7644 do not close to 3" x 5" but the paper handling spec says 3 x 5" ADF. How do you load and print on it?

6 REPLIES 6
HP Recommended

@mel423

 

Welcome to the HP Support Community.

 

That is meant for the Document Feeder. Try copying/scanning from the Feeder with this size.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

HP Recommended

So what you are saying is that you can print from an index card (document feeder) but you cannot print ON an index card?

HP Recommended

@mel423

 

Cards can be printer only from the input tray.

ADF is not meant for printing cards.

You can refer this printer specifications for more assistance:- Click here

 

Let me know if that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

HP Recommended

Yes, it appears that the paper tray will not handle a  3" x 5" card or photo paper or plain paper. I think this is bad given that it is sold as a printer that can be used for printing photos. 

HP Recommended

Nope, this is not acceptable as an answer. It should not be sold as an all in one printer if it can not handle printing on 3" x 5" photo paper, which is a common photo size.

HP Recommended

I recommend you to contact the HP Support Team regarding this.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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