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Verve99
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Message 1 of 2
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Solved!

printer 2634 not taking card

HP Recommended
Deskjet 2634
Microsoft Windows 10 (64-bit)

I am trying to make my own greeting cards, but the printer won't take the card for printing - i have changed all settings that i can think of, the printer kicks into action but doesn't take the card, i have tried singular card and multiple cards, they are about postcard thickness - this is driving me mad - can someone please help.

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Repairatrooper
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Level 14
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Message 2 of 2
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HP Recommended

If your printer is a couple of years old it may be that the rollers are slippery from paper dust or other debris. Try cleaning the rollers with a damp lint free cloth. Or the surface of the paper might be too slippery to feed properly.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.


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1 REPLY 1
Repairatrooper
Level 14
Level 14
11,457 11,272 1,137 3,424
Message 2 of 2
Flag Post
HP Recommended

If your printer is a couple of years old it may be that the rollers are slippery from paper dust or other debris. Try cleaning the rollers with a damp lint free cloth. Or the surface of the paper might be too slippery to feed properly.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.


Was this reply helpful? Yes No
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