Solved: printer 2634 not taking card - HP Support Community

Verve99 · ‎03-07-2021

I am trying to make my own greeting cards, but the printer won't take the card for printing - i have changed all settings that i can think of, the printer kicks into action but doesn't take the card, i have tried singular card and multiple cards, they are about postcard thickness - this is driving me mad - can someone please help.

Repairatrooper · ‎03-07-2021

If your printer is a couple of years old it may be that the rollers are slippery from paper dust or other debris. Try cleaning the rollers with a damp lint free cloth. Or the surface of the paper might be too slippery to feed properly.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

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Repairatrooper · ‎03-07-2021

If your printer is a couple of years old it may be that the rollers are slippery from paper dust or other debris. Try cleaning the rollers with a damp lint free cloth. Or the surface of the paper might be too slippery to feed properly.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

printer 2634 not taking card

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