Create an account on the HP Community to personalize your profile and ask a question
01-14-2022 12:24 PM
Just purchased a HP Envy 6065e for our second home. I am Treasurer for a non-profit and use QuickBooks to print checks. The checks come 3 to a page, which works fine. If I am down to a single check, there is a feeding issue and the check does not print. There is a error message E1. Anyone know how I can correct the issue, I tried the chat line and I have been on hold for 1.5 hours on the phone. I have a HP 7520 at my main house and everything works fine there.
01-18-2022 01:37 PM
Welcome to the HP support community.
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.
I am an HP Employee
Didn't find what you were looking for? Ask the community