printer malfunctioning

[Nishiyama]

My printer is not functioning properly.  I constantly tells me to add paper when the tray is full; jams all the time; makes me scan printer alignment page.

[Elohi_NR]

Hi @Nishiyama,

Welcome to the HP Support Community. 

I'd like to help!

Perform the steps from this document here and see how it goes. 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[TWR44]

HP 7510 it is not feeding the paper into the printer. I have cleaned the rollers for dirt and dust and still doesn’t grab the paper to send into the printer. Any thoughts appreciated.

[Elohi_NR]

Hi @TWR44,

Welcome to the HP Support Community. 

I'd like to help!

If you have performed all the steps from this document here and still having issues then it could be hardware. 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Elohi_NR]

Hi @Nishiyama,

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

[Elohi_NR]

Hi @TWR44

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us.