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Churchsec1
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Message 1 of 2
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printer pulling multiple pages through at a time

HP Recommended
HP OfficeJet Pro 8025e All-in-One Printer
Microsoft Windows 10 (64-bit)

The printer is pulling more than one sheet into printer at a time

1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Churchsec1, Welcome to the HP Support Community! I’m here to help.

 

I understand the printer is feeding more than 1 sheet at a time. Perform the steps mentioned in this document - An 'Out of Paper' error displays, printer does not pick paper (applies to this issue as well)

 

Fan the papers before loading them in the input tray.

 

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

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