-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Re: printer skipping
Create an account on the HP Community to personalize your profile and ask a question
11-03-2022 11:32 AM
when printing checks, the printer skips upwards and prints all the info one-three lines above where its supposed to. I've already cleaned heads and realigned and don't know what else to do? any ideas? all other paperwork prints right.....no changes have been made
11-11-2022 10:56 AM
Hi @xinap2
Welcome to HP Support Community. This is a great place to get support find answers.
Thank you for posting your query, I will be more than glad to help you.
To assist you better may I have the exact model name of the HP product?
Refer to this link: https://support.hp.com/us-en/document/ish_2039298-1862169-16
for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!