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‎11-03-2022 11:32 AM

HP Recommended

when printing checks, the printer skips upwards and prints all the info one-three lines above where its supposed to.  I've already cleaned heads and realigned and don't know what else to do?  any ideas? all other paperwork prints right.....no changes have been made

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1 REPLY 1

‎11-11-2022 10:56 AM

HP Recommended

Hi @xinap2

Welcome to HP Support Community. This is a great place to get support find answers.
Thank you for posting your query, I will be more than glad to help you.

To assist you better may I have the exact model name of the HP product?

 

Refer to this link: https://support.hp.com/us-en/document/ish_2039298-1862169-16

for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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