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‎04-02-2023 04:56 PM - last edited on ‎05-03-2023 12:08 PM by Retired

HP Recommended
Product: HP envy photo 7855

Hello, my printer says " load paper" when I try to print from my email.  Paper is loaded.  It will print things already downloaded to my computer or from a word doc.  Please help asap.  

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1 REPLY 1

‎04-07-2023 08:07 PM

HP Recommended

Hi @cariewinchell,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Perform the steps from this document and see how it goes. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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