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05-11-2021 03:22 AM
I can't get my printer to print on card- not heavy card just the type you would use for greetings cards. I generally use A5 matt card
Every time I try and print, the card just gets stuck. I am using the paper tray for this task as Im not sure how to feed card using the document feeder.
I bought this printer specifically for printing out cards so Im hoping someone will be able to help me with this.
05-14-2021 02:31 PM
Welcome to the HP Support Community.
What's the weight of this card?
These are the specifications of your Printer. Please see under paper-handling - https://support.hp.com/in-en/product/hp-envy-pro-6400-all-in-one-printer-series/29256678/document/c0...
Also, please check if this document helps you: https://support.hp.com/th-en/document/c03801819
Let me know if this helps.
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