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    HP Solution Center Adobe Flash player error

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    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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printer

HP Recommended
Microsoft Windows 10 (64-bit)

I have a one year old HP Office Jet Pro 8028. I apparently have a paper jam. IT says the carriage cannot move.  I heard the paper catch.  I don't have a lot of experiencer, but I think I should just be able to pull back the cover door, and lift up the cArtridge access door...and there will be my problem.  But I'm able to pull back the cover door, but the cartridge access door seems to be locked or something.  I'm not able to lift it up.

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