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Guidelines
Is your printer showing an error message? Click here for tips and tricks!
HP Recommended
HP LaserJet 1022 Printer
Microsoft Windows 10 (64-bit)

heavy paper will not feed

1 REPLY 1
HP Recommended

Have you confirmed that the paper is within the rated specs for the device? If the printer has been used a lot the roller may be worn or dirty and not able to feed heavier paper stocks. The pickup roller should have small finger print like ridges and be a consistent black or grey color. Clean with a water dampened cloth and let dry for ten minutes before trying to feed again.

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