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Note from moderators: this message was originally posted in another topic, but it was moved to a new one to give more visibility for volunteers that help customers in the Community.

Original topic URL: Solved: printhead appears to be missing, not-detected, or incorrectl... - HP Support Community - 613...

Reply:

I have same problem today. Nothing help.

It looks like a deliberate aging of the product to me. My printer is hardly used (home needs), and suddenly, without warning, such an error occurs. No more disgusting HP and their products.

1 REPLY 1
HP Recommended

Hi @KMBakPL,

 

Welcome to the HP Support Community.

 

I understand that you are facing issues with the print head. I'd like to help!

 

I appreciate the steps you have performed and have certainly done a good job. This might require one on one interaction to fix the issue.

 

I've sent you a private message. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Elohi_NR
I am an HP Employee
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.