-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- rc2-9483 installation

Create an account on the HP Community to personalize your profile and ask a question
10-01-2023 07:33 AM
Hi @jasonic1123,
Welcome to the HP support community.
Thank you for posting your query, I will be glad to help you.
Please help us with HP unit serial number or the product number on a private message for further assistance.
Here is the link to find the product number:- Click here
In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.
Could you elaborate on the issue for better understanding?
Alden4
HP Support
HP Support Community Moderator
10-01-2023 11:17 AM
There are several videos on Youtube that cover this procedure. Depends on language but if language is wrong at least you will see the steps. Be prepared to disassemble most of the printer to be able to replace this part.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.