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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- re-insert Envy 4520 roller

Create an account on the HP Community to personalize your profile and ask a question
08-15-2024 07:07 AM
I inadvertently took out the roller bar while removing a paper jam. Now I can't figure out how to re-insert the roller bar. The video suggested by HP regarding this problem does not actually show how to re-insert the roller bar. It's all about cleaning. I don't need to know about cleaning. I need a video of someone actually re-inserting a removed roller bar. Thank you,
08-17-2024 06:50 AM
Hi @detleff,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to assist you.
I see that there is an issue with the printer hardware and may need replacement.
The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.
I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee