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HP Recommended
HP ENVY 4502 e-All-in-One Printer
Microsoft Windows 11

removed paper cover on HP4502 for jam and cannot get it back on

1 REPLY 1
HP Recommended

Hi @Debbie083152,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

Refer to this User Manual from page 26 and see if that helps. 

 

If that does not help, I recommend you contact phone support for further assistance.

 

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

 

 If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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