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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- thickest paper for envy 7858

Create an account on the HP Community to personalize your profile and ask a question
11-05-2022 07:03 AM
got my printer 3/2021 using reg copy paper, 65 lb cvr stock and printable label paper just fine suddenly stopped taking label paper and makes alot of noise when feeds and paper pulls crooked. I tried checking with HP the thickest paper I can use I can't get an answer.
11-12-2022 07:23 AM
Hi @madrigal12,
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query. I will be glad to help you.
I see that you are facing issues with printing labels.
To understand the issue and help you, please get back to me with the details listed below:
- Operating system (including revisions made with service packs, 32-bit or 64-bit, etc.)
- Connection method - USB, physical LAN, or wireless?
- Error messages - on the printer display and/or computer, any patterns for flashing lights.
Take care and have a great day ahead.
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