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‎11-05-2022 07:03 AM

HP Recommended
Product: HP ENVY Photo 7858 All-in-One Printer

got my printer 3/2021 using reg copy paper, 65 lb cvr stock and printable label paper just fine suddenly stopped taking label paper and makes alot of noise when feeds and paper pulls crooked. I tried checking with HP the thickest paper I can use I can't get an answer.  

1 REPLY 1

‎11-12-2022 07:23 AM

HP Recommended

Hi @madrigal12,

Welcome to HP Support Community. This is a great place to post questions and find answers.

Thank you for posting your query. I will be glad to help you.

 

I see that you are facing issues with printing labels.

 

To understand the issue and help you, please get back to me with the details listed below:

- Operating system (including revisions made with service packs, 32-bit or 64-bit, etc.)
- Connection method - USB, physical LAN, or wireless?
- Error messages - on the printer display and/or computer, any patterns for flashing lights.

Take care and have a great day ahead.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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