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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Check the pick up roller carefully to see if it is worn or dirty. This issue can also be caused by a sticking pickup solenoid, there are many videos on YouTube that show how to deal with that problem It can also be a setting issue, such as having the paper size settings on the printer set to legal but having letter paper loaded in the printer.
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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