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01-03-2022 12:38 PM
HP Envy Photo 7855 Printer...
I kept getting warning "6201922A"... I did pulled the papers out but the papers did not have any ripped at all...
I have check all rollers and find no ripped paper at all. I even placed new set of papers in and still warning.
This is unbelievable! how I fixed this?
01-08-2022 09:41 AM - edited 01-08-2022 09:42 AM
I'd like to help!
I understand you are receiving a "6201922A" error.
Try the below suggestions -
Reset the printer
- With the printer turned on, disconnect the power cord from the rear of the printer.
- Wait at least 60 seconds.
- Reconnect the power cord to the rear of the printer.
- Turn ON the printer, if it does not automatically turn on.
- Wait until the printer is idle and silent before you proceed.
Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.
Check for any jams inside the printer and make sure the print carriage is moving freely.
Try the steps in the document -A 'Paper Jam' Error Displays
If the issue persists, I'd suggest you contact HP in your region regarding the service options for your printer
Hope this helps! Keep me posted.
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