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HP Recommended
HP DeskJet 2755e All-in-One Printer

my paper is not going through the rollers and I am trying to open up the printer. which is the best screwdriver for it

1 REPLY 1
HP Recommended

Hi @juiii789,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Thank you for your question. Here's how HP would officially guide you when attempting to access internal components of the HP DeskJet 2755e All-in-One Printer, particularly for addressing paper feed issues:

 Important Warranty Disclaimer from HP

Caution: Opening the printer chassis or attempting internal repairs may void your HP warranty. HP recommends that only authorized service technicians perform internal servicing. If your printer is still under warranty, please contact HP Customer Support for assistance before proceeding with any disassembly.


 HP-Recommended Tool for Opening the HP DeskJet 2755e

To access internal components such as the paper feed rollers on the HP DeskJet 2755e All-in-One Printer, HP recommends using:

  • Torx T9 screwdriver, which is the standard tool for HP printer casing screws.

In some cases, a Torx T8 may also be required depending on the specific screw type used in your unit.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

VikramTheGreat

HP Support

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