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germainel
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white plastic piece came off from underneath on my hp 8035

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how to reinstall this  white plastic piece came off from underneath on my hp 8035

3 REPLIES 3
The_Fossette
HP Support Agent
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Message 2 of 4
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@germainel

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

 

  • Can you share a picture of the part which fell off?
  • Have you performed any troubleshooting steps before posting?

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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germainel
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I did try to put it back but since I wasn't sure how to I just20201102_134432 hp printer part.jpg stopped and send in question.

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The_Fossette
HP Support Agent
HP Support Agent
29,155 21,825 1,963 2,169
Message 4 of 4
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@germainel

 

It looks like the paper guide which sits above the paper rollers. I recommend you refer to page 16 from the below user guide and check if it helps.

 

http://h10032.www1.hp.com/ctg/Manual/c06291142

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

 

 

 

 

The_Fossette
I am an HP Employee

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