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11-19-2021 11:30 AM
I'd like to help!
I understand you are unable to print on photo paper.
To assist better -
- What is the type,size, and weight of the paper used?
- What's the application you are trying to print from? Have you tried printing from a different application or devices?
- What device are you using the printer with, a Windows computer, Mac, Android or an iPhone?
Hope this helps! Keep me posted.
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