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HP Recommended

normal fine paper will print no problem, but when i put the glossy photo paper in, its like the ink just wont stick to the paper or like the paper never printed - HP Envy 4500 printer

1 REPLY 1
HP Recommended

 Hi @ameliagarmyn,

 

I'd like to help!

 

I understand you are unable to print on photo paper.

 

To assist better -

 

  1. What is the type,size, and weight of the paper used?
  2. What's the application you are trying to print from? Have you tried printing from a different application or devices? 
  3. What device are you using the printer with, a Windows computer, Mac, Android or an iPhone? 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping 

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