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‎06-19-2020 04:25 AM

HP Recommended
Product: Принтер HP LaserJet 1018
Operating System: Microsoft Windows 10 (64-bit)

После смены операционной системы на Виндовс 10, 64 разрядной, не могу подключить принтер HP LaserJet 1018, серия № CNC1K21129. Номер модели BOISB-0207-00. Нужен установочный пакет. Помогите, пожалуйста!

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-19-2020 04:58 AM

HP Recommended

@Любовь-Любовь 

Hello,

Please download and install your printer with HP LaserJet 1018 Printer Hostbased Plug and Play Basic Driver.

The basic printer driver for your printer offered above is only intended for installation using a USB connection from the computer to the printer.

Do not hesitate to contact us in case of need.

Best regards,:Wink:



I'm not an HP employee. Did this message answer your question? Include it below as an Accept As Solution! Did you find this message useful?  Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

View solution in original post

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4 REPLIES 4

‎06-19-2020 04:58 AM

HP Recommended

@Любовь-Любовь 

Hello,

Please download and install your printer with HP LaserJet 1018 Printer Hostbased Plug and Play Basic Driver.

The basic printer driver for your printer offered above is only intended for installation using a USB connection from the computer to the printer.

Do not hesitate to contact us in case of need.

Best regards,:Wink:



I'm not an HP employee. Did this message answer your question? Include it below as an Accept As Solution! Did you find this message useful?  Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

2 people found this reply helpful
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‎06-19-2020 07:24 AM

HP Recommended

Hey Любовь-Любовь😄

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.



Or, if you prefer, you can visit the HP Support website (https://support.hp.com/us-en?openCLC=true), to find the support channel for your region.



Thank you for your understanding.

Regards,

MarcusC

I work on behalf of HP.
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‎06-19-2020 08:19 AM

HP Recommended

Здравствуйте! Спасибо за участие в моей проблеме! Сколько времени у меня ушло в безрезультатных поисках! А благодаря Вашей ссылке всё получилось моментально! Даже не верится: печать идёт отлично! Я очень благодарна Вам за быстрый и результативный отклик. Желаю Вам всего наилучшего, ещё раз спасибо!!!

 

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‎06-19-2020 08:24 AM

HP Recommended

@Любовь-Любовь 

Thanks for your return,

 

Congratulations!

 

I welcome you to the English HP Community Support.

 

Do not hesitate to contact us in case of need.

 

Cheers,:Wink:



I'm not an HP employee. Did this message answer your question? Include it below as an Accept As Solution! Did you find this message useful?  Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

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