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Printer will not print....will print test page, but won't print from Android or PC.  Wifi light continues to blink

1 REPLY 1
HP Recommended

Hi @PEGSTER7,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your HP DeskJet 2700e All-in-One Printer. Not to worry I will help you to get a resolution to resolve the issue.

 

As the Wi-Fi light is blinking that indicates it is not connected to your Wi-Fi. 

 

Let's perform a power drain: 

  • With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
  • Remove USB cable, if present.
  • Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
  • Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
  • Turn on the printer and wait till warm-up period finishes and the printer is idle

Restore Wi-Fi setup mode on the printer

  • Prepare a printer for a Wi-Fi connection by restoring the Wi-Fi setup mode.
  • When the settings are restored, the printer enters Wi-Fi setup mode for about two hours, making it discoverable during the HP software installation.
  • Most inkjet printers without a touchscreen: Press and hold the Wireless and Cancel buttons until the Power button flashes, and then wait for the Wireless light to flash.
  • Once you restore the network to defaults, then please follow the instructions on this link to connect the printer back to your PC.

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

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