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5255 setup cartridge error
03-03-2021 01:17 PM

I have new HP cartridges and am getting setup cartridge error. I dont have the setup cartridges. How to bypass?
03-06-2021 07:32 AM

@Setupcartridges, Welcome to the HP Support Community!
To bypass the message on the printer the only option left is to perform an OOBE reset and re-initialize the printer.
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee
03-08-2021 06:49 AM

If the printer turns off, it means the reset was successful. If you still get the same error, please reach out to the HP Technical Support team in your region regarding the service/replacement options for your printer.
You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.
Keep me posted for any other assistance.
KUMAR0307
I am an HP Employee

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