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Microsoft Windows 10 (64-bit)

I have a garden office without Wifi and I have moved my Envy printer into this location and it will not print via USB unless it has a WiFi connection ???  Is this for real - it can't be true? Seems like it's to do with the cartridge lock in activity by HP!! Any help  would be great before I bin the printer. Thanks Mike.

1 REPLY 1
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Hi @Mikey210 

 

Welcome to the HP support community.
 

I understand you're experiencing an issue with your HP device, and I apologize for any inconvenience this may have caused. I'm here to help you today.
 

You can print wireless via Wi-Fi DIRECT if there is no physical Wi-Fi router 

if printer is enrolled to HP instant ink then an active internet connection is must 

if you do not have an active connection then use may use regular ink bought from the store.

 

Try these steps to enable Wi-Fi DIRECT.

 

Turn Wi-Fi Direct on or off 

+ + Press and hold the Information button for at least three seconds to light all the buttons, then press the Information button

 

Wi-Fi Direct Guide Press and at the same time. Wi-Fi Direct Guide provides the instructions to help you set up and use Wi-Fi Direct.

 

Refer to this user manaul , go to page number 35 to know about Wi-Fi direct.

https://h10032.www1.hp.com/ctg/Manual/c06584210.pdf

 

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj-HP Support

Raj2111
I am an HP Employee

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