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‎03-01-2023 12:36 AM

HP Recommended
Product: HP Color LaserJet Pro M255dw
Operating System: Microsoft Windows 11

The HP Laserjet M255dw printer shows 79 service errors every time after printing.
Need solution on the same

Category:
2 REPLIES 2

‎03-01-2023 08:15 AM

HP Recommended

Hi @NYE23,

 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are getting 79 Service Error on your HP Color LaserJet Pro M255dw.

 

Please follow the steps listed below for 79 Service Error:

 

1. Disconnect the printer from the network.

If on wired network: Unplug the Ethernet cable from the back of the printer.

If on wireless network: Power off the router.

2. Turn off the printer and wait for 30 seconds. Turn on the printer, if printer is in ready state.

3. Disable the IPv6 feature from the front panel by clicking Setup -> Network Setup -> Network Services -> IPv6, and then set to Off.

4. Connect the printer back to the network again and send a print job via network.

 

Let me know if this helps and have a nice day ahead.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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‎07-26-2023 08:50 AM

HP Recommended

Hi communityt!

 

The information in the link below may help you:

 

HP LaserJet Pro - 79 Errors

 

SofiaML
HP Support Community

I work on behalf of HP.
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