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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


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rachellaming
New member
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Message 1 of 2
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Solved!

A bad user experience trying to get 5 months free trail

HP Recommended
envy 6032
macOS 10.15 Catalina

absolutely awful process to sign up with 3 accounts. 1 HP + 1 Instant ink + 1 community
Printer setup...stick a usb in and then take it out 
Then try and get  5 months when it says you get 3 months free trial then finally get nothing
bad experience
Chatbot is hopeless 

Online Ticket with mobile not responded too

Rant over... not Happy.....where that receipt its going back to curry's

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
Kumar0307
HP Support Agent
HP Support Agent
27,143 27,107 1,897 2,279
Message 2 of 2
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HP Recommended

@rachellaming, Welcome to the HP Support Community!

 

The free months will be auto-credited to your Instant Ink account once the printer enrollment is complete. 

 

To assist you better, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

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1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
27,143 27,107 1,897 2,279
Message 2 of 2
Flag Post
HP Recommended

@rachellaming, Welcome to the HP Support Community!

 

The free months will be auto-credited to your Instant Ink account once the printer enrollment is complete. 

 

To assist you better, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No
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