A bad user experience trying to get 5 months free trail

[rachellaming]

absolutely awful process to sign up with 3 accounts. 1 HP + 1 Instant ink + 1 community
Printer setup...stick a usb in and then take it out 
Then try and get  5 months when it says you get 3 months free trial then finally get nothing
bad experience
Chatbot is hopeless 

Online Ticket with mobile not responded too

Rant over... not Happy.....where that receipt its going back to curry's

[Kumar0307 · Accepted solution]

@rachellaming, Welcome to the HP Support Community!

The free months will be auto-credited to your Instant Ink account once the printer enrollment is complete. 

To assist you better, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day!