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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
BL241
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Ac Adapter model TPN-DA09 overheating issue

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Microsoft Windows 10 (64-bit)

Any time I play video games and charge my Pavilion for about 15 minutes it starts to over heat to the point where it can burn your hand if you touch the Ac Adapter model TPN-DA09 for about 2 seconds. Does anyone know or think they know the reason this happens also it show I have the HP Pavilion Gaming model 16-a0xxx but it has a 10th Gen intel CORE i5 and I’m confused isn’t the model 16-a0xx supposed to have a intel CORE i7

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The_Fossette
HP Support Agent
HP Support Agent
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@BL241

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need the product number of your computer.

 

Follow the steps in the below article to find the product details.

 

https://support.hp.com/us-en/document/c03754824

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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