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‎07-19-2020 08:16 AM

HP Recommended
Product: OfficeJet All in One Series 5200
Operating System: Microsoft Windows 10 (64-bit)

When I connect to Cisco VPN I cannot print to my Officejet.  I have tried suggestions on the web, but nothing seems to work.

3 REPLIES 3

‎07-19-2020 09:02 AM

HP Recommended

VPN and your LAN are two different networks. When you connect to VPN your computer becomes a part of a different virtual network and can't access devices on your LAN.




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‎07-19-2020 09:06 AM

HP Recommended

Thank you for your reply.  I do know that the LAN and VPN are two different networks; however, I am aware that there are some workarounds and it is possible to toggle between the two.  I don't know how to do that and am wondering if anyone can.  I have seen some instructions on the web to adjust settings, etc., but none of them work for me.  

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‎07-19-2020 09:13 AM

HP Recommended

I assume you are connecting your business VPN for working from home, if yes in that case you need to contact your VPN administrator, there is nothing locally you can do.

 

You can use a USB connection to connect your printer, that will be way easier setup to make this to work.

 




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