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I don‘t know any passwords to reset my used color laser jet enterprise m553 printer 

3 REPLIES 3
HP Recommended

Hi @Severin2 

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

If you’ve lost the admin password for your HP LaserJet Enterprise M553 printer and need to reset it, here are some steps you can follow:

1. Reset to Factory Defaults

  1. Power on the Printer: Ensure the printer is turned on.
  2. Access the Control Panel: Navigate to the printer's control panel.
  3. Go to the Settings Menu: Tap on the Setup icon (usually represented as a gear).
  4. Find the Reset Option:
    • Look for Service or Administration options in the menu.
    • Find Restore Factory Defaults or Reset All Settings.
  5. Confirm the Reset: Follow the prompts to confirm the reset. This action should restore the printer to its default settings, including the admin password.

2. Use the Default Password

After a factory reset, the default username and password should be:

  • Username: admin
  • Password: (leave blank)

3. HP Printer Password Reset Utility

If the factory reset doesn’t work or you can’t access it, you can try using the HP Printer Password Reset Utility. This tool may help reset passwords for various HP printers.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571

HP Support

 

.
Sneha_01- HP support
HP Recommended

Hello, thank your very much for your answer! I‘m very sorry, my questions are without any doubt a bit stupid, but where can I find this utility?

HP Recommended

Hi @Severin2,

 

May I know what utility are you referring to?

 

Take care and have a good day. 

 

Rachel571 

HP Support

.
Sneha_01- HP support
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