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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
jjp15
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Admin Issues

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Microsoft Windows 10 (32-bit)

Currently locked out from setting up the network to our office printer due to Admin issues. How do we solve this issue? It keeps saying wrong password and locking me out of the system. How do we fix the admin issues? We do not know who previously set up an admin in the first place? 

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TEJ1602
HP Support Agent
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@jjp15, Welcome to HP Support Community!

 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc. 

 

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

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