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Printer working fine until suddenly it didn’t. Printer said turn it off and on so I did, Now it says to contact HP. I changed out the ink cartridges but it still doesn’t work.
Welcome to the HP Support Community.
What is the exact error message you get?
Meanwhile, try these steps:
Let's try to reset the Printer here:
Reset the product
Also, try connecting the Printer to a different wall outlet directly.
Update the firmware: https://support.hp.com/in-en/document/c02919168
Let me know if this helps.
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