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    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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HP Recommended
HP OfficeJet Pro 9010 Series
Microsoft Windows 10 (64-bit)

No error message.  Updated Windows 10 to most recent update.  Now Microsoft Word and Excel as well as pdf's appear to print with no problems.  Also, I can print from Microsoft Edge browser but not from the Chrome browser.  I have removed all the HP software and all HP printers and then reinstalled everything.  However, still the Chrome browser will not print on my printer.  Everything worked fine before the Windows 10 update.  

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