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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
robra1
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All off a sudden my hp 250 mobile all in one will not print with USB even though the hp center shows

HP Recommended
HP Office Jet 250 Mobile All-in-One
Microsoft Windows 10 (64-bit)

My office jet printer is recognized as online but will not print. This occurred all of a sudden. I use the USB cable as a connection NOT the net.

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Jay_G24
HP Support Agent
HP Support Agent
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HP Recommended

 Hi @robra1,

 

I'd like to help!

 

To better assist you - Is there antivirus software installed on your computer? If yes, please try disabling it and check if it works.

 

Meanwhile, Use HP Print and Scan Doctor to check connectivity

Download a special version of HP Print and Scan Doctor specifically created to help with printer offline conditions.

  1. Download HP Print and Scan Doctor.
  2. Run HPPSdr.exe from the download location on your computer.
  3. Once HP Print and Scan Doctor opens, click Start, and then select your printer.
    • If your printer in not in the list, turn it off and on, and then click Retry.
    • If there is a connection problem, follow the instructions in HP Print and Scan Doctor.
  4. If a screen prompts you to turn on printer updates, click Yes.
  5. If a screen prompts you to make your printer the default printer, click Yes.

If the device is not detected, it may not be receiving enough power or it may be blocked by internet security software. You may also try other ports on the hub or a different cable.

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping 

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