• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP Photosmart C4183
Microsoft Windows 10 (64-bit)

Hi there,
I saw this image when I had opened the program of the solution center HP. I guess it's connected with adobe flash player blocking, but I have no idea what to do because I'm not an experinced user. Could anyone help to solve the problem, please? What I have to do? Thanks 4061E178-04D3-4480-B43A-7F1DF1C865FC.jpeg

 

1 REPLY 1
HP Recommended

Hi,

What task are you trying to achieve? to scan or any other task?

 

For scanning, please try installing and scanning using the HP Scan Extended software below and check if that may help:

https://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.