Artwork pasted into Wrod or Excell file does not completely print

[Liv71]

The printer prints fine generally. When artwork is pated into 
Word or Excell file the printer chops off part of the artwork.

Margins are generally small enough that they should not impair the printing

Part of the artwork prints, but gets choped off.

Any suggestions?

[The_Fossette]

@Liv71

I reviewed your post and I understand that part of the artwork is not getting printed.

Don’t worry, I assure you I will try my best to get this sorted.

Are you copy-pasting the artwork from the webpages (Internet)?

What is the operating system you are using?

Meanwhile, I recommend you follow the below steps and check if it helps.

1. With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet. 
2. Remove USB cable, if present. 
3. Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge. 
4. Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer. 
5. Turn on the printer and wait till warm-up period finishes and the printer is idle.

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe

[Liv71]

Will try your suggestion ASAP - thanks

Liv71

[The_Fossette]

@Liv71

Thank you for the update.

Please post your results, as I will be looking forward to hearing from you.

Good day!