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‎08-16-2023 05:47 AM

HP Recommended
Product: HP OfficeJet Pro 9025 All-in-One Printer

This device continues to attempt to update during attempted use. It will not download the updates and I am unable to disable the automatic updates. How should I proceed?

 

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1 person had the same question
1 REPLY 1

‎08-17-2023 10:18 AM

HP Recommended

I have had the same problem for several days, I solved it by addressing the firmware directly from my computer using the printers ip address. in my case i had set the ip address manually so that it is static.  Select Settings at the top line, then scroll down to security and select administrative settings, scroll to the bottom where it says printer updates and unselect any checked boxes.  This worked for me.

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