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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-23-2018 03:37 AM

HP Recommended
Product: HP PageWide Pro 477dw Multifunction Printer series

Sent a document to print, it came out smothered in blue ink.  I did a Clean Printhead Level 1 last night then ran out of black ink.  I tried printing another document this morning and it came out virtuallytotally blue. I changed the ink cartridges on blue and black this morning and did another Clean Printhead Level 1 which still shows blue ink down one side.  Am currently doing a Level 2.

 

Anyone else had any issues like this.  it's a work printer and not on contract.

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