Brand new 2700....cant get rid of E0 error

[Kuroi_Kenshi]

Hi @Jb7032,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Verify Printer Setup

1. Remove Packing Materials:
   • Ensure that all packing materials and protective tapes have been removed from the inside and outside of the printer.
2. Initial Setup:
   • Confirm that you have completed the initial setup as per the instructions provided in the manual, including installing cartridges and loading paper.

Power Cycle the Printer

1. Turn Off the Printer:
   • Press the power button to turn off the printer.
2. Unplug and Wait:
   • Disconnect the power cord from the printer and the power outlet.
   • Wait for at least 60 seconds.
3. Reconnect:
   • Plug the power cord back into the outlet and the printer.
4. Turn On:
   • Press the power button to turn the printer on.

Ensure Cartridge Installation

1. Open Cartridge Access Door:
   • Open the front cover to access the ink cartridges.
2. Check Cartridges:
   • Ensure that the cartridges are correctly seated and locked in place.
3. Reinsert Cartridges:
   • If necessary, remove the cartridges and reinstall them, making sure they click into place.
4. Close Cartridge Access Door:
   • Ensure the cartridge access door is securely closed.

Load Paper Correctly

1. Check Paper Tray:
   • Ensure that the paper is loaded correctly in the tray and not exceeding the maximum capacity.
2. Adjust Paper Guides:
   • Adjust the paper guides to align with the edges of the paper.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

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Best regards,