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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Broken startup cartridge

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09-10-2023 03:00 AM
The black startup cartridge for the HP Envy 6030e wont let me finish the setup. I tried replacing it with another one, but it tells me to use the startup cartridge, which is broken. Just awful experience. How hard can it be to just PRINT?
09-12-2023 01:54 PM
Welcome to the HP support community.
I understand that you want to bypass the setup cartridges, and I am glad to assist you.
I am sending you a private message with the steps to skip setup cartridges and complete the printer's initial setup. Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee